ILogin - IDES

IDES offices will be closed Wednesday, January 1 for the federal holiday, but you can still certify and apply for benefits and access other online resources!  Please note that benefit payments may take longer to process during this time.  Offices will reopen for regular business hours on Thursday, January 2nd, 2025. Unemployment Insurance ILogin is an identity verification tool that is required to apply online for unemployment insurance and access your IDES online account.  ILogin uses the latest cybersecurity tools to protect user data including identity proofing, strong authentication, fraud analytics and threat monitoring.  ILogin is used across the state by various agencies such as Illinois Department of Public Health (IDPH) to secure your data.  Upon logging in, you may see these accounts appear on your dashboard. ILogin adds a layer of security called Multifactor Authentication (MFA) that is required to access your account.  When you create or log into your IDES online account you will be required to verify your identity through an additional factor such as a text message, phone call, Google Authenticator, or OKTA verify.  This extra identity confirmation measure helps secure your account and protect your information. NEW USERS:  For step-by-step instructions, visit the New Users Setup Guide for creating an ILogin account. This guide covers: HELP VIDEO:  Log into your Account & Respond to Multi-Factor Authentication How do I reset my password? Option: Reset via SMS Option: Reset via Voice Call Option: Reset via Email   My ILogin account is locked.  What should I do? HELP VIDEO:  Unlocking Your User Account If your account has been locked, it will automatically unlock after 60 minutes.  To unlock your account before 60 minutes, when signing into ILogin, expand the "Need Help?" and click on the "Unlock Account?" link to initiate the account unlock.  You will be asked to enter in your current email address or username and select a security option to verify your identity (SMS, Voice Call, or Email).  You will be required to provide your security question answer during the reset password process.  Once you have unlocked your account, you may then need to initiate the Forgot Your Password process.